 Worldwide |  | Coworx Staffing | Posted: 4.21.2008 |
Call Center Position (Texas) |
CoWorx Staffing is currently seeking experienced Customer Service Representatives for their client in Carrollton, TX. The job description is indicated below.
If you are interested in this position please send your resume in word format along with a brief paragraph highlighting recent accomplishments, salary requirements and career goals to tonia.mcmahon@coworxstaffing.com
SALARY: $30-39k annually
DESCRIPTION
The Outbound Customer Support Representative will be responsible for direct telephone selling, servicing and nurturing of an account base of Dental Professionals in an assigned geographic area. Will analyze and qualify customer information, implement sales strategies, maintain associated records and communicate appropriate information to management. Will partner with field sales team to increase market share and sales with existing accounts. Will be responsible for delivering sales and plan growth, and developing and maintaining relationships with Field Sales Representatives. Responsible for business building calls, delivering results against key performance indicators and acting as a primary customer contact on the professional product lines. This role is also responsible for optimizing sales and professional recommendations.
Qualifications and Competencies
· Minimum 2 years of sales experience in a similar industry
· 3+ years of outbound call center and customer service relationship experience
· Ability to work a shift between 7 a.m. and 6 p.m. CST
· Flexibility with scheduling and overtime as required by business need
· Associates Degree
· PC Skills: Microsoft Office Experience (Word, Excel, PowerPoint), Internet, Lotus Notes or Other Email Applications and ability to learn proprietary systemsCompetencies: Relationship Building, Planning/Priority Setting, Influence/Negotiation, Consumer/Customer Focused, Results Oriented |
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